[Oh. He can't sign, he doesn't understand the words but he recognizes the attempts for what they are from his patients. Carter nods to signal that yes, he gets it even if he can't make out her name.]

I don't know what you're saying. [He points at his own hands, shaking his head.] I'm sorry.

[He looks apologetic about that but he points at his mouth, at her, at his ears.]

Do you understand me? I'm a doctor. I can help.

[He motions behind him, back to the path that leads to the village.]

I'll get you out of this cold, okay?